Programme Rules

Last updated August 2026

The MTN @ 30 Rewards programme celebrates 30 years of connecting lives. These are the rules that keep it fair for everyone.

Your allocation

Each employee receives an individual Anniversary Points allocation determined by MTN HR. Allocations differ between employees and are private to you.

Redemption window

You have one year from the launch of the platform to redeem your points. Unredeemed points expire at the end of the window and cannot be reinstated.

What you can redeem

Any combination of items, gift vouchers, lifestyle benefits and experiences in the catalogue, up to your available balance. New items are added as suppliers make them available.

No cash value

This allocation is provided by MTN exclusively for redemption through the MTN @ 30 Rewards Platform. It cannot be withdrawn, transferred or exchanged for cash.

Stock and substitutions

Items are subject to supplier availability. If an item cannot be supplied, you may be offered a substitute of similar value, or the points will be returned to your balance. You can ask to be notified when an out-of-stock item returns.

Collection

Orders are collected at your chosen pickup location once HR confirms they are ready. Bring a valid ID and your pickup PIN. If someone collects on your behalf, they must present their own ID and your PIN.

Fair use

Reselling redeemed items, sharing accounts or attempting to obtain more than your allocation is not permitted and may result in forfeiture.